FAQ

An online presence review is a professional assessment of how your business appears online and how well it’s working for you.

We look at everything a potential customer sees when they search for your business — your website, Google results, social media, and online listings — and check whether it builds trust, attracts the right audience, and turns visitors into enquiries.

What we assess during an online presence review

Your website

• Is it clear, up to date, and easy to use?

• Does it work well on mobile devices?

• Is it designed to turn visitors into leads or customers?

Google & search visibility

• Can customers find you when they search for your services?

• Is your Google Business Profile fully set up and optimised?

• Are you showing up in local searches?

Social media profiles

• Are your profiles complete and consistent?

• Are you active on the right platforms for your business?

• Do your profiles support your website and brand?

Online listings & business information

• Is your business information accurate and consistent everywhere?

• Are there outdated or missing listings affecting your credibility?

Reviews & online reputation

• What customers are saying about your business

• How reviews are managed and responded to

• Opportunities to improve trust and credibility

Why an online presence review is important

• Helps customers find and trust your business

• Highlights areas where you may be losing enquiries

• Improves consistency across your website and social media

• Creates a clear plan to improve visibility and results online

What you get at the end

You’ll receive a clear, easy-to-understand summary of:

• What’s working well

• What needs improvement

• Practical recommendations to strengthen your online presence

No technical jargon — just clear insights and actionable next steps.

A website turns your business into a real, visible, trustworthy brand that attracts customers and grows your income.

🧲 1. Bring You More Customers

Your website works for you 24/7.
People can find you on Google, read about your services, and contact you — even while you sleep.

🧾 2. Make You Look Professional & Trustworthy

When customers see a clean, modern website, they trust your business more.

📢 3. Explain Your Business Clearly

Your website tells people:

• What you do

• How you can help them

• Why they should choose you

• How to contact you

All in one place.

📱 4. Help You Get Found on Google

When someone searches:

“web design near me”
“guest house in Port Shepstone”
“marketing company in KZN”

A proper website gives you a chance to appear in those results.

💰 5. Increase Your Sales

A website can:

• Collect enquiries

• Generate bookings

• Sell products

• Get calls & WhatsApps

• Build an email list

More visitors → more leads → more money.

🧠 6. Give You Control Over Your Brand

Unlike social media (where platforms control everything),
your website is 100% yours — your content, your message, your design.

🚀 7. Grow With Your Business

As your business grows, your website grows with you:

• Add services

• Add online booking

• Add payments

• Add blogs

• Add marketing tools

Most standard websites take between 2 to 5 days, depending on the size, features, and how quickly content is provided. Larger website will take longer, the time-frame will be provided with the quotation.

Website pricing depends on your specific needs, design complexity, and features. We offer affordable packages and custom solutions to fit your business and budget.

Yes. All our websites are fully responsive, meaning they look and function perfectly on desktops, tablets, and smartphones.

Yes, we offer web hosting, domain registration, email hosting, and full website management.

Yes. All websites are built with SEO best practices, and we help set up your site for Google indexing and visibility.

Yes. We provide maintenance plans that include updates, backups, security checks, and technical support.

Definitely. We provide, social media ads & management, Google Ads, and online marketing services to help grow your business online.

We professionally set up and optimise your business’s online profiles on key platforms, including Google Business Profile and social media accounts like Facebook and Instagram — ensuring your business appears correctly on search and social media, builds trust with customers, and is ready for marketing growth.

A verified Google Business Profile helps your business show up in Google Search and on Google Maps with accurate details like hours, location, contact info and reviews — which improves local visibility and increases customer enquiries.

Facebook Ads are targeted advertising campaigns on Facebook and Instagram that help your business increase visibility, engagement, and enquiries from customers who match your ideal audience.

Yes — we will create and manage your Facebook Ads, including optimising your Facebook page and ads so they deliver results aligned with your goals (e.g., more leads or website visits).

Absolutely — Facebook’s audience targeting allows ads to be shown to users based on demographics, interests, location and behaviour, helping you reach people most likely to be interested in your services.

Google Ads are online advertising campaigns that help your business show at the top of Google search results when people search for services/products like yours — bringing targeted visitors and potential customers to your website.

Yes — we create and manage Google Ads campaigns with the aim of increasing leads and sales by placing your business in front of people actively searching for your products or services.

The ad spend is separate from our service fee and is set according to your business goals — we’ll help advise on an appropriate budget once we understand your objectives.

Yes — optimised profiles, social media activity, and targeted ads all work together to improve online visibility, attract new customers, and generate measurable growth.

Yes — we work with businesses all across South Africa and can communicate via phone, email or live chat.

You can ask for an online presence review to understand your needs and how we can help.